FAQs
Shipping & Delivery
How soon will my order reach me?
Depending on your location, your order should reach you within 7 working days.
Is there an additional cost for shipping?
No, we provide free shipping on all domestic orders.
When is an item eligible for return?
Due to the delicate nature of the garments, we urge you to raise a return request within 48 hours of receiving your order. Please make sure the product is unused, unwashed, and available to be returned with its tag and bill.
We will not be able to entertain a return request after 48 hours.
Due to the delicate nature of the garments, we urge you to raise a return request within 48 hours of receiving your order. Please make sure the product is unused, unwashed, and available to be returned with its tag and bill.
We will not be able to entertain a return request after 48 hours.
Items purchased on sale or discount will not be eligible for return.
Exchanges and Returns
How do I return a product?
You can write to us at help@stage3.co with your order number and the reason for return.
Please note that Alaya Accessories and items purchased on sale or discount can not be returned or exchanged.
After we receive your order, a full refund will be transferred to your bank account within 14 working days.