Is there an additional cost for shipping?
Due to the delicate nature of the garments, we urge you to raise a return request within 48 hours of receiving your order. Please make sure the product is unused, unwashed, and available to be returned with its tag and bill.
We will not be able to entertain a return request after 48 hours.
You can write to us at firstname.lastname@example.org with your order number and the reason for return.
Please note that Alaya Accessories and items purchased on sale or discount can not be returned or exchanged.
After we receive your order, a full refund will be transferred to your bank account within 14 working days.